Frequently Asked Questions - Search Results

For category "Surveys"

How do I create a survey?
[Surveys]

Answer: Quick Answer:Sign in and go to Surveys > Create a Survey.Name your survey, choose your opening text and then select how many questions (up to 20) you want your survey to have.Your questions can be: Multiple choice with 1 answer (radio buttons) Multiple choice with multiple answers (check boxes) A rating scale - 1 through 5 - with text labels at each end Text/comments box - for written answersWh [more...]

How many survey questions can I have?
[Surveys]

Answer: You can create an online survey with up to 20 survey questions.Your questions can be: Multiple choice with 1 answer (radio buttons) Multiple choice with multiple answers (check boxes) A rating scale - 1 through 5 - with text labels at each end Text/comments box - for written answersTutorials - Survey Manager > Send Online Surveys and Manage Responses 

How do I send my survey?
[Surveys]

Answer: Follow these steps: Create a Survey

Tutorial - Survey Manager Create an eCard to announce your survey. On the Message screen, where you select your font and colors, select your survey in the drop-down menu that says "Include Survey". This will insert a link in your eCard that your recipients can click to take your survey.

Tutorials - Creating and Sending an eCar [more...]

How do I view my survey responses?
[Surveys]

Answer: Sign into your account and go to Surveys > Manage Surveys. In the drop-down list next to the survey you want to view, select "View Responses."Tutorials - Survey Manager > Managing Responses 

Can I download my survey results as a MS excel compatible file?
[Surveys]

Answer: Yes, you can download survey responses in .csv format. Sign into your account and go to Surveys > Manage Surveys. In the drop-down list next to the survey you want to view, select "View Responses." In the drop-down list called 'Report Options' you will see several choices including Excel-compatible individual and aggregate result reports.Tutorials - Survey Manag [more...]

What if someone calls or mails in their survey response?
[Surveys]

Answer: You can easily add a response, and even modify existing response information, so your survey results are always be up-to-date regardless of the source.Sign into your account and go to Surveys > Manage Surveys. In the drop-down list next to the survey you want to view, select "Add a Response."Tutorials - Survey Manager > Managing Responses 

Are invitations and surveys included in my eCard membership?
[Account Features  |  eCards - Creating and Sending  |  Invitations  |  Surveys]

Answer: Yes. All members can send an unlimited number of eCards, invitations and surveys per month. 

Do you charge per eCard, survey or invitation?
[eCards - Creating and Sending  |  Invitations  |  Surveys]

Answer: No - everything is included in your monthly membership fee. There is no limit to how many eCards, event invitations or surveys you can send. You can create eCard templates, save favorites and create an unlimited number of events and surveys. We also do not charge based on the number of people who respond to your invitation or survey. 

Can I use Surveys in combination with an Online Invitation?
[Invitations  |  Surveys]

Answer: Yes, an eCard can contain an Event RSVP link and a Survey link at the same time. Here is an example of how this feature might be useful. A person is having an awards dinner and sends an eCard invitation to their guest list. In the same eCard, they also include a survey which asks them to choose winners for each award category that will be presented at the event. 

Do you charge per survey or by how many responses I receive?
[Surveys]

Answer: No - We do not charge per survey or by how many responses you receive. You can also have an unlimited number of surveys. Unlimited sending/managing of Online Surveys is included in your monthly CorpNote Membership. (You can send as many invitations and eCards as you like each month, too.)  

Can I add, modify or delete individual responses to surveys?
[Surveys]

Answer: Yes. This is helpful when someone calls by phone to respond to a survey, or responses are taken by staff if someone doesn't have internet access. Here is how you can manage individual survey responses: 1. In the navigation, go to Surveys > Manage Surveys 2. Find your survey for which you want to change a response and then click "View Responses" in the options drop-down l [more...]

Can I download my survey responses into MS Excel format?
[Surveys]

Answer: Yes. Go to Surveys > Manage Surveys. Next to each of your surveys is a drop down menu where you can select ’View Responses.’ At the top of the page you'll see a menu that lets you generate downloadable reports. Read our detailed Online Survey Manager tutorial on how to manage and download survey responses. 

When someone responds to my online survey, can I receive an email notice?
[Surveys]

Answer: Yes. When you add or modify your survey in the survey manager, you will see an option for 'Would you like to receive an email when someone responds?’ The default to this question is no but you can select yes. You will receive an email once per day when you have an online survey response. For more details, visit our online survey manager tutorial.  

CorpNote - eCards, Online Invitations and Online Surveys for Business
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