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Thank You E-Cards
Have you ever sent a gift to someone and wonder if they got it? The importance
of a thank you e-card can be two-fold: 1. sending a thank you
e-card lets someone know that you received something and 2.
it let's someone know you were thinking of them and that you
appreciate them. Thank you e-cards can be sent to thank people
for their business, to thank an employee for their hard work
or even to thank someone for returning your call and asking
for follow-up information. Never underestimate the power
of a thank you card and always send them as quickly as
you can while it's still fresh in that person's mind.
-
Address the recipient with Mr. or Ms. if you do not have
a personal relationship with the person. Otherwise, it is
acceptable to use a standard greeting such as "Dear"
to emphasize your personal relationship.
- You may not want to be too formal but always be professional and courteous.
- In most cases, keep the jokes to a minimum. Remember
this is a business correspondence and without your personal smile someone
may not get a written joke.
- Give as many details as needed to personalize the e-card but be brief and to the point. For example: Thank you for buying our new XYZ product. In appreciation, we are offering 10% off your next purchase with us.
- Be
sure to emphasize the word "you"
and under emphasize the word "I".
- Mention the gift, service, or favor that you are
writing the e-card about. Be sure to include how the gift, service,
or favor has affected you specifically.
- End the card with an informal closing, such as "best",
"regards", or "sincerely".
- Always check your spelling and grammar.
In a competitive marketplace, customer retention is a high priority and sending a thank you e-card is a great way to let customers know you appreciate their business and value them.
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